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Simmons Rockwell - Ripped off
Drove 2 hours to dealership. We bought at Bath, NY, what we thought would be our next truck to last us a good many years and miles, a one year old low mileage preowned 2016 Ford F-150, 11,000 miles, 222. More years of warranty remaining and drove nicely. Outwardly,...
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Bath, New York
#1112432
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2nd time in 2 months that my new Hyundai had to be towed (32,000). Called first thing this morning about getting a loaner (I have a job to get to) and was initially advised "I don't have anything to give you". Called back 3 hours later "well, maybe we can get a rental...
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#1091266
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I would NOT recommend the auto saver system to anyone. I have a 2007 Silverado. It did nothing to stop the corrosion. I followed all their procedures and had my reciept. Contacted them when the paint was bubbling. I was told to wait until there was a hole. I did and...
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3.1
Bath, New York
Product
#1085899
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Car Purchase Review

Simmons Rockwell
#802398
Get back to me on my complaint please!!!
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Fiat Review

Simmons Rockwell
#784975
1.0
Details
Issues with my fiat that were not covered by my warranty. This vehicle has already cost me way too much money.
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Customer service
Discounts and Special Offers
Diversity of Products or Services

Simmons Rockwell Commercial Review

Simmons Rockwell
#677474
Y does that woman on commercial say 999 like that rediculous very annoying say it rite she sounds retarded
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Vehicle Review

Simmons Rockwell
#671968
1.0
Details
Bad buying experience I attempted to buy a vehicle from them and it turned into a price change game so I declined there offere ! Very unprofessional people working there
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Discounts and Special Offers
Product or Service Quality
Staff
Like many folk on here, I purchased a 2013 ford with only 15000 miles on it from the Horseheads location. Within a month, the automatic clutches and electronic board in the transmission and it was put in the shop for 5 weeks awaiting repairs. Mind you that it had to be...
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2.8
#1066896
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Bought a new Ford F-150 in late February. Funny hesitating and cutting in/out here and there. Almost didn't make it home yesterday! 2 of the 6 cylinders were cutting out. Service told me it was blown cylinders on #3 and #6, head gaskets, etc. Truck has all of 4000...
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2.4
Product
I liked
  • Salesman kevin
#1051062
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Tried to buy a new vehicle that was discounted several thousand dollars. They were able and willing to sell it at this price outright and still make a profit and pay their help and business expenses. They certainly wouldn't sell it at a loss. When they appraised my...
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#1037893
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I took my Ford Transit Connect to the service department at the Bath NY location. I was concerned about a pushing feeling in the front when van cornered to the right and wanted an oil change. I explained all of this to the attendant and was told to hang out in the...
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2.8
Bath, New York
#994468
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NOT HAPPY!!! After bad experiences in tbe past with Simm Rock, I found a truck I fell in love with. Talked with salesman Joe Shattuck, and after some back and forth, he offered me a reasonable price for my trade. I showed up in the showroom less than two hours after...
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4.0
#824979
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My wife took are 2003 pontic to big flats for a basic repair on a recall notice...Whwn she got home she said there was a thumping noise when she applied the brakes...The car sat for 2 days cause we both work and I have a truck she walks to work... thats why theres...
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Sayre, Pennsylvania
#821560
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Contact Simmons Rockwell

Mailing Address:
Simmons-Rockwell Ford
1160 County Rt 66
Hornell, NY 14843
Phone:
(607) 324-4444
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Simmons Rockwell Products and Services

I dealt with the dealership after having been a loyal Simmons Rockwell customers for years and was offered a reasonable price on a new vehicle; however, I was given a very low trade-in, undercut by a few thousand. I tried to negotiate a fair higher price with the GM...
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2.3
Fredonia, New York
#808528
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